We run two "Onn" (Walmart) brand tablets along with our primary computer (Apple Mac Book Pro) for proclaim. One is for me to control my own slides during the sermon, and the other is for the tech person to run the remainder of the service. It has been working fine up until the last two Sundays. For whatever reason, they run fine during the welcoming/warmup section, then after the countdown stops and the first couple of slides, one or the other tablet, or both get kicked out of the presentation. When trying to reconnect during the presentation, it will not allow us to do so, even when restarting the tablets. I wondered if there was an update for the Proclaim app that I have missed or have not found. Thanks for any suggestions you may have.
- Please follow the steps on https://support.faithlife.com/hc/en-us/articles/7572883726989-Completely-Uninstall-and-Reinstall-Proclaim but call us if this issue persists. The number is 888-634-2038 and we are available 6 AM to 6 PM Pacific Time.