I keep getting the red 'error occurred synchronization' message. What do I do to fix this? Only been in the job a week so am not all that savvy.. Thanks Heather

  2.  — Edited

    Hello, , - We are very sorry for this frustration. Our Platform Teams are currently working on restoring proper Faithlife operations. You may keep track of the status here: https://status.faithlife.com/
    Faithlife Status
    Welcome to Faithlife's home for real-time and historical data on system performance.
    status.faithlife.com
  3. Hi , I'm sorry you're having trouble. Proclaim is syncing fine for me. Would you please submit your log files from Proclaim? We can take a look and see if this is the same issue that Brian mentioned above.

  4. I had that issue when I got a new computer. It was a privacy issue for me, I had to change it on my settings.