RegisterSign in
  • My Faithlife
  • Settings
  • Community Notes
  • Messages
  • About
  • Mobile Apps
  • Contact
  • Privacy
  • Terms of Service
  • Careers
  • Dev
  • Help

Philip
in
Proclaim
2 years ago

Issue with playing YouTube Video We have just had our service computer upgraded in the past week. On the previous computer I had trialled using YouTube clips, but there was a sound issue with that computer hence the upgrade. I had a youtube clip to play at the end of mass. I had tested on my computer, which is a Mac, and had tested that the Youtube clip would play correctly in Chrome on the service computer, which is Windows 11. In the mass the audio worked correctly, but there was no video showing. Even at the actual service computer no video was showing in proclaim - it was just a grey screen. After coming home I tried again on my own Mac and the video plays correctly in Proclaim. I remotely connected to the Windows computer to check some settings, the youtube video will display in Chrome without an issue, and I can put it on the main screens. I am not sure whether this is a Proclaim issue or a computer issue? Is there anyone else having issues with playing YouTube videos on a windows computer?
  1. Ken Lefsaker
    2 years ago

    Worked okay today, I just hate surprises in the middle of service! Maybe the program just decided it would not play a file pulled from a folder. idk. But dragging them to the desktop then importing into Proclaim seems to be working. Thanks for the input.
  2. George Krahn
    2 years ago

    I know what you mean about surprises. Just a thought but is the folder on a physical hard drive or a Google drive, Dropbox, OneDrive type thing? Sometimes those can be a problem.
  3. Ken Lefsaker
    2 years ago

    Folder on the desktop, Windows 10 computer. Harddrive.