Hello. I work for a church and we use proclaim for the tv's around campus. My question is why do the keep going to black screen? I believe they run for a few hours then undoubtedly they all result in a black screen. Any ideas of what I could be doing wrong?
- I have had the same issues with television monitors going to sleep. When I first set up the system around 1.5 years ago, they all worked fine and never cut off. Now, they cut off and I need to restart the Firestick and then they work fine. However, they cut off sometime during the week when I am not around to see what is going on. I am using an LG 49UJ6300 television and (2) Panasonic TH-42PH12U sets. For about 2 months they all began to cut off the firestick, but the television was still on. For the last 2 weeks, only the LG set goes blank. The set never turns off, only the firestick goes to blank. Has anything changed with the Firestick software or with Proclaim using the Firestick software? Any suggestions would be appreciated.
- Joseph B ... we have LG TVs used as Digital Signs ... there is a way to keep them from going to sleep. I have to look for it ...
- Joseph B (I don't know Jesse if Toshiba has something similar) ... but for LG TVs ... at least the ones we have ... you can turn off the SCREEN SAVER mode (fireworks) by doing the following ... 1) Exit any apps ... like WebOS for running Digital Sign Feed 2) Press the Quick Access button three times in short succession (on my remote it is the mute button) 3) The Service Menu (not the Settings menu) should pop up in the top right corner of the screen 4) Scroll down to the Screen Saver option and turn it OFF (from green to gray)