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Timothy J Winkel
in
Proclaim
8 years ago

I have not been able to update Proclaim on my laptop for the past couple of weeks.  I get the message "Setup was unable to download a required file."  Proclaim has updated fine on the other two computers at church.  I have never had a problem updating Proclaim before. I am using a Surface Pro 3 running Windows 10
  1. Carla S.
    8 years ago

    Hi Rev. Timothy Winkel, We are sorry to hear that you were unable to update Proclaim for the last few weeks, but this sounds like a setting on your computer.  Please go to the article at https://www.logos.com/support/logos6/desktop/firewall and follow the instructions showing there.  When installation or update is referenced, you can run the installer for Proclaim from https://proclaimonline.com/download.  This should be all that you need but let us know if you need anything further.
    Download Proclaim
    Download Proclaim Church Presentation Software
    proclaimonline.com
  2. Timothy J Winkel
    8 years ago

    Thank. I ended up having to do the BITS reset.  But then I was able to do the Proclaim update. Thanks again for you help in resolving this matter.