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    Thank you for choosing Proclaim, and welcome to the Proclaim group. This is where users like you can talk shop, drum up support for new features, and interact with Proclaim developers. We love seeing people excited about Proclaim, and whether you're a long-time user or just getting started we look forward to hearing what you have to say. To report a bug or get technical help from our support team, please call (888) 634-2038, send us an email at proclaimsupport@logos.com, or go to Help > Submit log files in Proclaim. To request a new feature, please visit https://feedback.logos.com/boards/proclaim, then post back to this group to let other users know where they can add their support. Thanks again for choosing Proclaim!
  • I'm having problem adding proclaim to my roland 8hd
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      I am trying to use video backgrounds that loop. Whenever the loop happens, it will show a black frame for a second. How can I stop it from showing the black frame?
      1. I have the same problem with some of my loops that I have created or downloaded. Sorry but I haven't found a fix for this and I hope proclaim will.
    2. I am getting an error message trying to import PowerPoint into a service. I am using a Mac and getting the message "an unexpected error has occurred ". I am following the steps from the Proclaim help desk but still not having success.
      1. I just wanted to say a huge word of “thanks” to for his recent help. Without him, I’d be beating my head against a wall still. For anyone that is running proclaim on a pc and running obs on another computer (mac or pc), it IS possible to MIDI signals over network to tell OBS what to do. If on a mac, you can use the built in midi over network. For pc, use the rtpmidi, which can be found here. https://www.tobias-erichsen.de/software/rtpmidi.html Once you have to two computers “talking” to each other, and install obs-midi-mg, I would make sure to reboot the obs computer. This is what got me hung up. From there, when you setup your signals (I would recommend using stage direction as was recommended elsewhere on here), make sure to hit “preview” in proclaim. In obs, when you are in the area where you are setting up your bindings and the note, make sure you are clicked on “listen once”. When you hit preview in proclaim, it should change it to the correct settings in OBS and switch the binding off. I set mine up as a note in proclaim, not a program change. In OBS, with the obs-midi-mg, you can tell the program what action to take based on the note it receives. Ultimately, the note is just a “signal” on a specific setting. I don’t know if it works pc to pc over network, but there’s no reason to think it won’t, since it will work pc to mac over network, using midi. And thank you Proclaim for making a great product that doesn’t cost an arm and leg!
        1. Can I add a video as foreground so I can change the size of the video? We are trying to make it fit our digital wall and the resolution sizes are not the size of our wall.
          1. Even if you could stretch the video to fill a screen with different proportions, you wouldn't want to. That would distort the video and make it look strange.
          2. Hi Nancy. I understand. I don’t want to stretch a video. The problem is we have a digital wall that does not match any of the selectable resolutions. If a video could be adjustable, I could make it work. I don’t see this feature. I love proclaim and want to drop propresenter, but the adjustable video feature would make the decision easy
          3. Ah, that makes sense. Your basic problem is that Proclaim doesn't handle a nonstandard aspect ratio, and you're trying to find a work-around. I'm afraid that's well out of my expertise, so I'll have to defer to someone more knowledgeable.
        2. Hey all. Anyone using AMD integrated graphics 780M? Its a great GPU, but I did notice some stuttering using motion backgrounds for lyrics. Does anyone have settings recommendations to optimize this awesome card? I know its capable of handling a lot.. Looking for any and all feedback. Thank you
          1. Does proclaim support CCLI Auto Reporting?
            1. it does. if you go to settings>general, and go all the way to the bottom, enable auto reporting.
          2. Is a way that me as administrator can creat a slide and send it to all my screens atumaticly ?
            1. Hi Manuel. That would be the default way that proclaim should work although sending the slide to the presentation computer would be counter productive. If you could spell out just what you are trying to accomplish we might be able to offer more help.
          3. how to a report the worship songs we are using each week to CCLI from proclaim
          4. How can I stop this slide from showing? Thank you all
            1. File > Open Sign Feed > Manage Sign Feeds > Click on the offending slide feed Look through the list and uncheck the Logos Bible App option
            2. Thank you haward