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    Thank you for choosing Proclaim, and welcome to the Proclaim group. This is where users like you can talk shop, drum up support for new features, and interact with Proclaim developers. We love seeing people excited about Proclaim, and whether you're a long-time user or just getting started we look forward to hearing what you have to say. To report a bug or get technical help from our support team, please call (888) 634-2038, send us an email at proclaimsupport@logos.com, or go to Help > Submit log files in Proclaim. To request a new feature, please visit https://feedback.logos.com/boards/proclaim, then post back to this group to let other users know where they can add their support. Thanks again for choosing Proclaim!
  • Is there a way to set a clock for a video to start at a specific time each week?
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      When I use Media > Import > Images and add a new image how do I refresh the Group Upload. Now I'm having to toggle between All & Owned to be able to see and select the newly imported image. Is there a better way?
      1. I accepted invitation to join my group. When I open Proclaim instead of the presentations showing up, I get a screen to start a new presentation. I accidentally set up a logos profile. I think I shouldn't have that. How do I delete it without disrupting my Proclaim login?
        1. please check in with the administrator of your church and ask them to invite you to the presentation team again. They would need to contact us if they need any further assistance with that as well. We are available at 800-875-6467 between 6 AM and 6 PM Pacific time during the week and 6-3 on weekends.
        2. I'm in the same ballpark: Officially a Follower o' the Japanese Christian Church account at Faithlife, NOT a Member. A follower o' the original Presentation Team as well.
      2. How To STOP Daily Emails? I've unsubscribed no less than 6 times, but still getting the daily emails.
        1. We have asked our email team to unsubscribe you as well, so please email cs@logos.com if you're still getting emails from us next week.
      3. Is anyone else having a problem with the digital signage app on firestick stopping the feed and going to the Amazon firestick main page?
        1. Yes! I am. This just started happening in maybe the past week or two. Seems like something "times out" and my screens go black. I'm looking in the software with Proclaim, Firestick, TV, Monitor...I can't find where it's timing out. Help us.
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        How do I turn off the auto-publishing of bulletins by Proclaim when I go on-air?
        1. On this page, near the bottom of the Create a Bulletin section, are instructions for disabling automatic bulletin publishing. https://support.proclaim.logos.com/hc/en-us/articles/19864460453901-Digital-Bulletins
        2. Thanks Darrell and Nancy. My problem is that those instructions show a cog-wheel on the bulletins page that does not appear on the page I see. I assumed the help picture was showing a previous version of the software and the feature was now accessed differently. Is that not the case?
        3. Problem solved. it turns out that the 'Publish' button & cog-wheel only show for Administratorsand not Moderators (like I am!)
      5. I have an added team member that seems stuck in "pending invitation"... I want to make them an admin, they've accepted the email invitation, but in 'Manage Team Members', as mentioned, after 72 hours says 'pending invitation'. I've re-sent invite and still am pending invitation on the management screen. Have I missed a step?
        1. Has anyone had any success in using the midi out feature of Proclaim to trigger an action in a different program such as OBS? I'm a one person team at the moment (doing slides, audio, and cameras) and I've been trying to have a situation where on a specific slide it sends a midi signal to change a scene in OBS and then the next slide triggers a different scene. Now I understand I can just remove or adjust my live stream feed with the NDI display but sometimes that requires me to duplicate the same slide just to have a different NDI slide. I've been using the "obs-midi-mg" plugin and also trying to use the Windows GS Wavetable Synth in both OBS and proclaim but I feel like I may be missing a step here. Mostly just trying to see if any other community members have had any success in doing something like this. Thank you guys :)
          1. - It looks like you have a custom stage direction? How do you add those? I've been using Midi triggers for quite some time. I started with this posting from 2020 - https://tinkerintech.blogspot.com/2020/03/interfacing-and-controlling-obs-or.html - I've had to change some of the pieces as I had some issues with some of the pieces over time (windows updates seemed to have messed up some of them). I've now used 0bs-midi-mg and found it to work well and is easier to configure. The only thing I've found is that attaching the midi events to slides sometimes seems to be delayed a bit - wondering if using the stage direction with the midi events might work better. How did you add that "Oval Transition"? I can't see a way to add custom Stage directions or cues.
          2. You can customize any stage direction, . Add Item>Cues>Stage Direction. Change the title in the red box, and the color in the green box (1st screenshot). The 2nd screenshot is of all of the signals that are contained in my Oval Transition. Each time the operator passes Oval Transition, each of those signals get sent. Those in the red boxes go to OBS, the green is for Hue lights. I have 10 different Stage Directions in a typical presentation, they contain signals to start OBS recording and streaming at the beginning, signals to stop those at the end. Signals that change the camera Scene in OBS, mute or unmute OBS. Change the lighting, etc. I combine signals on these Stage Direction cues and all of those that go to OBS work great. Hue light signals work ~95% (there are always one or two lights that don't change) which is why the Hue cues get the "Fire for each slide" checked.
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            Wow, that was too simple - I was just looking in the "details" box..... Thanks for pointing that out to me - I may experiment with this instead of tying the signal to the slide. It also calls it out more explicitly. Thank you!
        2. The spell check in the proclaim program stopped working. So I dont know what I may have misspelled when I make slides. How can I get this re started?
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            If you wanting to remove an audio file that was imported into Proclaim, you can right click on it then Delete.