• After software update today, "Backup Presentation" is repeatedly failing with a loop to "Retry" Failing to my local desktop or dropbox. iMac OS 14.6.1 (23G93) Proclaim 4.8

    1. Hi, I'm just curious as to how to find my original presentation that was playing before I installed an update. Unfortunately, after I opened up my Proclaim the presentation that was set to approximately 8 other televisions in our church the entire menu was blank. I also didn't get a chance to name the presentation because I was not planning on shutting it down. But now I can't find it. Any ideas?

      1. After I create a survey how do the congregation partake in the survey, and where do I see the results?

        1. I import PowerPoint into my weekly presentation - it is set to give control to PowerPoint. When I preview prior to our morning service the Pastor’s ‘clicker’ moves through the PowerPoint with animations in tact, however by the time we get to the sermon portion of the service it has not been allowing the animations to work. Any help you can offer would be greatly appreciated!!

          1. How to upload Media by website.

            2. Of course, the easiest way to get high quality media is to buy a Pro Media subscription. That media doesn't even have to be uploaded; it's already available in the media browser.

            3. I have purchased the Pro subscription, but I find the media library somewhat limited. Previously, I purchased and downloaded many beautiful media files, and I would like to utilize them. However, uploading them through the Browse Media feature is quite inconvenient. I was wondering if there is any Faithlife website where I can upload media directly. Thank you for your response, and God bless you!

            4. GiaCo, I am not Proclaim staff, just another user. Pro Media is the only method I know of to get media from Faithlife. My church needs to keep expenses down, so I have uploaded the media that we have collected over the years. It is a pain, but you only have to do it once. To help you find what's been uploaded, assign every item to at least one board, and give each item as many tags as makes sense for that item. Don't try to do it all at once; upload items as you need them. Eventually everything will be uploaded. If you can, try to create boards in the order you'll want them when you're done. Proclaim currently cannot change the order of the boards, but just puts them in the order they've been created.

          2. • To public

            Any users in Winona, MN, churches? Would love to touch base with you! Thanks! Cathy N.

            1. I have a warm up song added to my slides each week. I upload the content at my home and then play it at Church. Sometimes the warm up starts on time and works but lately it is not playing the song or even starting the warm up. The times are correct, the video song works at the Church on a review of the slides before the scheduled times but when it comes time to "run" the service it doesn't kick in. I'm getting very frustrated! The warm up is very important as it cues the entire staff of when to start. Please help....

              1. I was very disappointed with the slide options available for Dr. Martin Luther King, Jr birthday. Hope more options are available next year.

                1. when I have a slide that does not cover the entire screen, how can I fix that, or at least change the color of the background that is not part of the slide

                  1. on the "background" tab select a fill color - black is what I usually choose

                  2. You can also try "fit to width" or "fit to height" but it often skews your slide image - those options are under the same "background" tab

                2. how do I broadcast something to the Confidence screen that I don't want to be displayed on the main/media screens?

                  1.  — Edited

                    It depends on what you want to hide, . If it is lyrics, the recommended technique is to make the font "invisible" by dragging the small sliders near the mouse pointer in my first screenshot. Next, you must remove all text effects, in my second screenshot, you can see that the slider is at the bottom, but the Glow and Drop Shadow are still visible. Open the Effects and uncheck any boxes (3rd screenshot). The congregation won't see your lyrics (4th screenshot), but they will show up on the confidence screen (5th screenshot). If you want the confidence monitor to show a different slide on a Content service item than the one the congregation sees, you can click on the item, then go to the Confidence tab and click Background (6th screenshot). Then you can Import a new slide, or Browse to find a slide in the Media Browser.

                  2.  — Edited

                    I make the text transparent as Steven notes. I also route a display to NDI and bring up an NDI window on the desktop to the person navigating the slides can see the lyrics for control.