•  — Edited

    Thank you for choosing Proclaim, and welcome to the Proclaim group. This is where users like you can talk shop, drum up support for new features, and interact with Proclaim developers. We love seeing people excited about Proclaim, and whether you're a long-time user or just getting started we look forward to hearing what you have to say. To report a bug or get technical help from our support team, please call (888) 634-2038, send us an email at proclaimsupport@logos.com, or go to Help > Submit log files in Proclaim. To request a new feature, please visit https://feedback.logos.com/boards/proclaim, then post back to this group to let other users know where they can add their support. Thanks again for choosing Proclaim!
    Give feedback and suggest new ideas for Logos.
    Give feedback and suggest new ideas for Logos.
    feedback.logos.com

  • Hello. I work for a church and we use proclaim for the tv's around campus. My question is why do the keep going to black screen? I believe they run for a few hours then undoubtedly they all result in a black screen. Any ideas of what I could be doing wrong?

    1. There could be a number of factors causing this. To help us help you, please share more info about your set-up, . What method are you using to send the sign feed to the TVs? An internal web browser on the TV? A Firestick? If it is an internal web browser on the TV it is probable that the TV has a time out setting. You may or may not be able to change this in the TV's settings.

  • I am looking for a while to make it so that, when the pastor is going through his sermon (which was sent from logos), that on the live stream slide, whenever we move from one slide to the next, it will only show that live stream slide for 10 seconds, then go away. Right now, I have one person running two computers (Proclaim and OBS) as well as sound and I’m trying to automate things as much as possible in Proclaim so all they have to do is simply move through the service slides. Any ideas on how to do this?

    1. Hi all - where are files like backgrounds, photos used in slideshows, etc. stored? My Proclaim program is really slow and I am wondering if I need to delete backgrounds I have customized but not longer use. Thanks!
      1. you can find some here: https://media.faithlife.com/ and toggle on/off what you're looking for.

    2.  — Edited

      If I could make a request for this part of the page; it would be very useful if there was a tagging/labelling system in association with the topic of the question people are asking, i.e. 'displays', 'cameras', 'backgrounds', 'live streaming', etc. And even having sub-topics under each one. I think this would be a very useful feature to have in this forum for all users and administrators, and would love to see it implemented.

    3. I'm having problem adding proclaim to my roland 8hd

      1.  — Edited

        I am trying to use video backgrounds that loop. Whenever the loop happens, it will show a black frame for a second. How can I stop it from showing the black frame?

        1. I have the same problem with some of my loops that I have created or downloaded. Sorry but I haven't found a fix for this and I hope proclaim will.

      2. I am getting an error message trying to import PowerPoint into a service. I am using a Mac and getting the message "an unexpected error has occurred ". I am following the steps from the Proclaim help desk but still not having success.

        1. I just wanted to say a huge word of “thanks” to for his recent help. Without him, I’d be beating my head against a wall still. For anyone that is running proclaim on a pc and running obs on another computer (mac or pc), it IS possible to MIDI signals over network to tell OBS what to do. If on a mac, you can use the built in midi over network. For pc, use the rtpmidi, which can be found here. https://www.tobias-erichsen.de/software/rtpmidi.html Once you have to two computers “talking” to each other, and install obs-midi-mg, I would make sure to reboot the obs computer. This is what got me hung up. From there, when you setup your signals (I would recommend using stage direction as was recommended elsewhere on here), make sure to hit “preview” in proclaim. In obs, when you are in the area where you are setting up your bindings and the note, make sure you are clicked on “listen once”. When you hit preview in proclaim, it should change it to the correct settings in OBS and switch the binding off. I set mine up as a note in proclaim, not a program change. In OBS, with the obs-midi-mg, you can tell the program what action to take based on the note it receives. Ultimately, the note is just a “signal” on a specific setting. I don’t know if it works pc to pc over network, but there’s no reason to think it won’t, since it will work pc to mac over network, using midi. And thank you Proclaim for making a great product that doesn’t cost an arm and leg!
          rtpMIDI | Tobias Erichsen
          rtpMIDI download rtpMIDI rtpMIDI tutorial Network MIDI driver for Windows 7 up to Windows 10, 32 and 64 bit.  Compatible to the network MIDI included in Apple OS-X and iOS The rtpMIDI-driver is a virtual MIDI-driver which allows DAW-applications to communicate via network with other computers.  With…
          www.tobias-erichsen.de

          1. Can I add a video as foreground so I can change the size of the video? We are trying to make it fit our digital wall and the resolution sizes are not the size of our wall.

            2. Even if you could stretch the video to fill a screen with different proportions, you wouldn't want to. That would distort the video and make it look strange.

            3. Hi Nancy. I understand. I don’t want to stretch a video. The problem is we have a digital wall that does not match any of the selectable resolutions. If a video could be adjustable, I could make it work. I don’t see this feature. I love proclaim and want to drop propresenter, but the adjustable video feature would make the decision easy

            4. Ah, that makes sense. Your basic problem is that Proclaim doesn't handle a nonstandard aspect ratio, and you're trying to find a work-around. I'm afraid that's well out of my expertise, so I'll have to defer to someone more knowledgeable.

          2. Hey all. Anyone using AMD integrated graphics 780M? Its a great GPU, but I did notice some stuttering using motion backgrounds for lyrics. Does anyone have settings recommendations to optimize this awesome card? I know its capable of handling a lot.. Looking for any and all feedback. Thank you